IT Retainer

Help for everyone

If you need IT help for your business, but don’t have the time or resources to allow for an inhouse team, our IT helpdesk engineers can provide unlimited IT support to you and your staff. Our expert engineers can provide a service to your exact requirements from telephone and remote support to feedback and recommendations on improving your infrastructure, or emergency support as and when it’s needed.
We pride ourselves in our service, and our IT helpdesk offers transparent, honest advice to our customers.

£25.00 user / month for Remote Support

£27.50 user / month for Remote Support plus AEM

Fully managed IT services

We like to ensure that your IT is being used efficiently and within budget. Having a fully managed IT service from us will enable you to achieve your business goals.
For a fixed monthly fee we can be responsible for all of your IT infrastructure, by providing telephone and online technical support, scheduled on-site support, network monitoring and maintenance, on top of infrastructure recommendations and strategic advice.
As well as offering a fully managed IT service, we can also work alongside your existing IT resource, offering the capacity to dip in and out of support and consultation for projects as and when you need us.

98% customer satisfaction with our fully managed IT service

We deliver a consistently high level of service, and thus retain most of our customers. We have over 200 businesses in and around London, Yorkshire and outside of the M25 and constantly expanding.

A Smooth Transition

Whatever service you choose from us, you can be assured that the transition will be seamless, and you can continue to focus on your business.

Get in touch to discuss IT Support.

  • Fully managed IT support
    With our rolling monthly contracts, you can be assured that there are no lengthy service agreements.
  • Microsoft Certified IT Support
    With Jolly IT, you can expect a high level of installation and maintenance support from a Microsoft Certified Small Business Specialist.Our engineers are Microsoft Certified, meaning that no matter what IT support you need for your business, we can have a fully-qualified, highly-skilled professional with you right when you need it.
  • Proactive maintenance and monitoring
    Support will be provided through monitoring and analysing potential triggers, and planning for improvements in order to reduce potential problems. They will also advise on issues which occur regularly to prevent further downtime we can match your IT to your business goals.
  • Unlimited IT support
    By providing unlimited online and offline support, we ensure that we fix problems efficiently. With immediate support when your IT disrupts your business productivity, Jolly IT will work to resolve and support you to get you back up and running again as quickly as possible.
    We have a small but dedicated and helpful team who get to know the systems you use, to ensure a smooth fix.